Contact When I Die Support
Questions about the end-of-life planner, your account, the public registry, or feedback for 1001 Nights—we are here to help.
Customer Service
Reach our support team on Telegram, phone, or email. We aim to reply within 1–2 business days.
Support Hours
Monday–Friday, 9:00 AM–6:00 PM (Singapore Time, UTC+8). We will respond to messages received outside these hours on the next business day.
What We Can Help With
- Account access, password reset, and language settings
- Publishing or removing wishes from the Public Registry
- Technical issues, bugs, and feature requests
- General questions about how the Service works
What We Cannot Help With
- Legal advice on wills, advance directives, or estate planning
- Medical advice on end-of-life care decisions
- Disputes between family members regarding documented wishes
For legal and medical matters, please consult qualified professionals in your jurisdiction.